Human Resources and Optimizing the Digital Tech Stack

The topic for today’s blog is usually left to IT specialist's domain - streamlining your digital tech stack. Shockingly, it's something that HR should be actively participating in as well. 

If you're puzzled about why HR should wade into this IT-heavy terrain, the answer lies in HR's significant presence in the application and control of HR tech. The average HR department juggles 11 systems of record, recruiting even more, and L&D almost 20. 

For optimal operational efficiency and employee engagement, HR crucially enables workers to deftly surf through their tech environment for valuable resources and communication. 

One optimal strategy that we endorse is the formation of a company-wide digital committee. This cross-functional alliance unites IT, security, communications, and all other digitally-interfacing departments. Collaboratively, they can synchronize the tech stack for maximum efficacy. 

Objectives of this committee would incorporate: 

• Optimization of platforms: Clear definition and training on the designated use and operation of individual platforms. 
• Interconnecting platforms strategically: Do we consolidate all sources into one modern intranet or 'universal truth'? Can we cross-link to facilitate employee navigation? 
• Employee accessibility assurance: Is the tech inclusive, irrespective of employee location or mobile constraints? Is the tech connection reliable and the user information recallable? 
• Formation of mobile phone policies: With the rise of work app-compatible mobile devices, policies should be set regarding work time access to personal devices, and if mobile stipends should be considered. 
• Secure mobile phone integration: Safety comes first for deskless workers. Policies should include creating safe zones and timing for mobile use, while integrating crucial platforms with existing tech like hospital computers or cash registers. 

Establishing this collaborative approach enhances not only the functionality of your tech stack but also boosts engagement and the overall employee experience. A well-optimized tech stack also leads to better retention. Gartner’s 2022 Digital Worker Survey found that employees happy with their technology are 1.6 times more likely to remain in and build their careers within their current organization.  

Here is where Sparrow Connected can be instrumental. Sparrow Connected offers a suite of tools that can help facilitate the optimization and effectiveness of your tech stack while aligning with the goals of your HR initiatives. With an emphasis on accessible and straightforward solutions, Sparrow bridges the gap between your HR and IT departments, ensuring seamless integration and effective communication.

If you're serious about leveraging your HR's role in optimizing your tech stack, Sparrow Connected is here to help. Granted, these changes won't happen overnight. But the journey towards optimization starts with a single step. Why not make that first step a free 30-minute consultation with Sparrow Connected? Book your free session now. 

What’s Next?   

• Enhancing HR with Internal Communications  
• Essential Communication Strategies for HR Professionals 
• Talk to Sparrow Connected