---
title: "Deskless Workforces: Navigating IC Challenges and Seizing Opportunities"
description: Join Julie Ford in an insightful conversation with Jesse Cressman-Dickinson
---

[ICON Podcast | Sparrow Connected ](https://www.sparrowconnected.com/icon-podcast)

# [Deskless Workforces: Navigating IC Challenges and Seizing Opportunities](https://www.sparrowconnected.com/icon-podcast/episode-10)

 Written by [Julie Ford](https://www.sparrowconnected.com/icon-podcast/author/julie-ford) | Aug 31, 2023 3:52:22 PM

Listen to this episode to learn:  

- Critical role of IC in the healthcare industry and other industries with deskless workforces 
- How IC impacts employee well-being and organizational success 
- Challenges and opportunities of reaching deskless workforces 
- Importance of user experience and behavior change support 
- Significance of feedback and engagement for measuring effectiveness 
- Why it’s important to elevate the IC profession for strategic alignment 
- And much more! 

Hosted by [Julie Ford.](https://www.linkedin.com/in/jmford/)

 

[View full post](https://www.sparrowconnected.com/icon-podcast/episode-10)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Julie Ford"
  },
  "dateModified" : "2023-08-31T15:52:22.393Z",
  "datePublished" : "2023-08-31T15:52:22Z",
  "headline" : "Deskless Workforces: Navigating IC Challenges and Seizing Opportunities",
  "image" : {
    "@type" : "ImageObject",
    "height" : 600,
    "url" : "https://8766012.fs1.hubspotusercontent-na1.net/hubfs/8766012/email%20banner%20%284%29.webp",
    "width" : 1050
  },
  "mainEntityOfPage" : "https://www.sparrowconnected.com/icon-podcast/episode-10",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "ICON Podcast  |  Sparrow Connected"
  }
}
```