Sparrow Connected Story:
A new-generation intranet at Tervita


The Challenge

Tervita is a leading environmental solutions provider that offers trusted sustainability options to oil and gas, industrial and mining companies and the communities in which they operate.

A future-focused organization, Tervita wanted to improve access to information and collaboration across their business to better engage, inform and empower their over 1000 employees, including those who require remote or mobile access. Through the development of a next-generation intranet, Tervita began their journey towards building a digital workplace that delivers value, facilitates communication and fosters connection to all employees, wherever they might be working.

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The Solution: Sparrow Connected Intranet + Mobile App

Tervita engaged DevFacto to help envision, design and implement their new-generation intranet. Following a detailed requirements gathering process including a number of information design workshops, it was decided that the new intranet had to meet the following criteria in order to be deemed successful:

Simple and easy to use

Global search functionality

Mobile enabled and secure

Based on SharePoint Online in Microsoft Office 365

Tervita branded and responsively designed

Decentralized publishing capabilities with a simple governance framework

 Sparrow Intranet + Mobile App

Given these criteria, it became clear that DevFacto’s Sparrow Connected intranet product would be the best fit solution for achieving Tervita’s goals. Simple to implement, Sparrow Connected intranet was an efficient and cost effective way to get the modern features they were looking for: fresh mobile-first design, rich analytics, contextualization, a targeted news centre, related content, and more.

In addition to quick implementation, Tervita has access to future intranet components and updates along with Sparrow Connected product support, all resulting in a lower total cost of ownership.

During implementation of the Sparrow Connected intranet, DevFacto also worked with Tervita to:

Review the state of the current intranet

Define rules for intranet governance

Design standard branding

Configure SharePoint Search

Conduct an in-depth content analysis

Recommend a data migration and content clean-up approach


“Sparrow Connected has a team of professionals who work with you collaboratively to ensure your intranet is developed in a way to help you meet your project goals. They are efficient and very client focused.”

Kelly Sansom
Manager, Communications, Tervita

Learn more about Tervita.

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