Effective date: May 29, 2025
To support the delivery of our Services, Sparrow Connected Inc (“Sparrow”, “the data processor”, “we” or “our”) use third party data processors (“Subprocessors”) to provide services to our customers. In order to provide this service Subprocessors are provided access to customer content and personal information. Subprocessors are evaluated and required to follow the same level of security, privacy and confidentiality requirements and are bound by written agreements.
This Subprocessor list is effective from June 2, 2025.
This page provides important information about the identity, role and location of our Subprocessors. For further details, please read our Data Processing Addendum.
As Subprocessors change, this list is updated.
If you have a concern, complaint or questions, you can reach out to privacy@thoughtexchange.com. This address will always go directly to our Data Privacy Officer.
Entity Name |
Subprocessor Role |
Countries |
Microsoft Azure Inc |
Cloud Service Provider |
Canada, USA |
Google Cloud Platform |
API, Firebase App Notifications |
USA |
Sendgrid |
Email Notifications |
USA |
Twillio |
SMS Notifications |
USA |
HubSpot |
Customer Support and Knowledge Base Platform, |
USA |
Gainsight |
Customer Support, Data Analytics |
USA |
Salesforce |
Customer CRM |
USA |
Zendesk |
Customer Support |
USA |
Slack |
Customer Support |
USA |
TinyMCE |
WYSIWYG HTML editing and Spell Checking |
USA |
TinaCMS |
Content management for portal pages |
Canada |
Readable |
Reading and comprehension analysis |
UK |
Domo |
Data Analytics |
Canada |
Okta Auth0 |
Single Sign On Service |
United States |
Please feel free to contact us if you have any questions about Sparrow Connected's Security, Privacy Policy or practices.