By Hamza Waqar on October 18, 2023
2 minute read

Organizations need to harness the power of internal communication metrics to drive business growth, supercharge employee engagement, and effectively manage change. With the advanced analytics functions of Sparrow Connected, businesses gain valuable insights to calibrate their communication efforts for maximum output. 

Understanding Internal Communication Metrics 

Internal communication metrics refer to data points that highlight specific engagement criteria related to your content. These could range from email open rates to sentiment analysis, making them crucial for any organization. Notably, IBM found that 72% of employees don't fully grasp their company's strategy, underlining the critical role communications play in an organization's success. 

Importance of Tracking Internal Communications 

Robust internal communications can boost productivity by a staggering 20 to 25% according to McKinsey. Tracking internal communications allows businesses to comprehend what motivates their employees, their commitment to company goals and strategy, and their employer brand strength. 

The analytics functions of Sparrow Connected can be seamlessly integrated into your communication strategy, empowering you to make data-driven decisions while tracking and measuring the impact of your internal communications. 

Overcoming Challenges in Capturing Internal Communications Metrics 

The task of measuring internal communications can be overwhelming due to factors such as varying communication channels, combining results, and evaluating traditional methods. The School for Communication and Management reported that 50% of IC professionals feel they lack the proper tools to measure their communications. However, Sparrow Connected's state-of-the-art analytics functions effectively address these challenges, offering insights to optimize communication efforts. 

Utilizing Sparrow Connected's Analytics to Measure Internal Communications 

Sparrow Connected's advanced analytics functions provide seamless integrated tracking for internal communications, and add a new dimension to measuring metrics, helping businesses amplify their internal communication strategies. 

Following these steps can guide organizations in measuring their internal communications: 

  • Assess Your Current Communication Channels: Evaluate the operational and internal channels your organization utilizes for employee communication and their function. 
  • Test Their Effectiveness: Ensure your communication channels deliver your message purposefully, facilitate two-way communication, and reach all employees, regardless of location. 
  • Measure Your Communications with Sparrow Connected: Sparrow Connected's analytics functions offer a comprehensive range of metrics, such as employee feedback, interactions, email open and read rates, and more, giving businesses a clear picture of their communication strategy's success. 
  • Pursue Continuous Improvement: Leverage Sparrow Connected's analytics to adjust and improve your communication efforts, test new approaches, and drive continuous improvement. Analyze trends and patterns in the data to refine your strategy, identify strengths and weaknesses, and make informed decisions. 

 

Embracing internal communication metrics and Sparrow Connected's analytics power brings a transformative, data-driven enhancement to your employee engagement and productivity. Foster a more inspired and motivated workforce by effectively tracking and measuring your internal communications. 

Experience the power of internal communications metrics with Sparrow Connected. Book a demo today to discover how Sparrow Connected can revolutionize your organization's communication strategy. 

Learn more from the experts, even when you're on-the-go, on the field, or at home

Internal Comms Connect (ICON) is a new Sparrow Connected free resource for pros like you. Join our internal comms experts as they share their experiences, success stories, and even failures, within the industry. Get insights and pointers anytime, anywhere.

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BLOG POST TAGS: Internal communications employee engagement analytics productivity metrics

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