By Hamza Waqar on November 30, 2023
7 minute read

Hi and welcome to Internal Comms Insights Monthly – November 2023 Edition.  

As we wrap up another month, let's recap the top internal communication insights and ideas we covered on our blog.  

As we wrap up another month, let's recap the top internal communication insights and ideas we covered on our blog. 

Navigating Crisis Comms in the Oil, Gas, and Energy Sector   

The word crisis written on wooden blocks in red with yellow background

In today's fast-paced and volatile world, effective internal communication is the bedrock of a company's ability to weather a crisis. This is especially true in the Oil, Gas, and Energy sector, where swift responses to unexpected challenges can make or break a company's reputation and operations. Internal communication plays a pivotal role in crisis management, enabling organizations in the Oil & Gas sector to navigate challenging situations effectively, maintain employee trust and engagement, and protect their reputation and employees' well-being.    

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Tips to Gain the Trust of Your Retail Workforce     

retail-worker-grocery-1

In the dynamic and competitive world of retail, your employees are the backbone of your business. To drive success and foster a thriving retail environment, it's crucial to establish trust within your workforce. Gaining employee trust is crucial in the retail industry due to its significant impact on various aspects of the business. Trust is essential because it leads to improved morale, communication, and teamwork among employees, which ultimately enhances productivity and customer satisfaction. 

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Is Email Your Primary Channel for Internal Comms?     

Laptop computer with blue email icons in front of it

Discover Sparrow Connected’s solutions for impactful corporate communication in the blog. The way an organization communicates significantly impacts employee engagement and productivity. Don't rely solely on emails — embrace an omnichannel approach.  

Uncover the transformational power of effective communication and schedule a demo with Sparrow Connected today. Let's create productive, connected workplaces together. 

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Understanding Knowledge Management vs Internal Comms for Businesses       

Employees standing and holding different devices.

When it comes to bolstering business performances, two fundamental aspects often lead the way: Knowledge Management and Internal Communication. Although both might appear identical at first glance, they occupy separate domains within an organization. Let's delve into the definitions, contrasts, and examples to clarify the disparity and significance of these two business realms. 

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Why Slack & MS Teams Fall Short as Effective Internal Comms Tools     

Employee in an online meeting using collaboration tools

In today's evolving marketplace, businesses require a seamless Internal Communications (IC) system more than ever.  

Tools such as Microsoft Teams have shown impressive uptake during recent changes to work habits, particularly amidst the 2020 lockdowns- -their advanced features facilitating every process from messaging to document sharing. Yet, one wonders if these tools are the ultimate answer to all IC needs. This article explores this proposition through eight deep-dive reflections and introduces you to an alternative that truly resonates with modern business needs: the Sparrow Connected Platform.   

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Enhancing HR with Internal Communications     

An employee touching a screen with his hands

Effective collaboration between Human Resources (HR) and internal communications is crucial for cultivating an engaging, motivated, and informed workforce. Both departments share a common aim - to ensure optimal employee experience.  

With Sparrow Connected's comprehensive platform, this partnership can be significantly empowered.   

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10 Reasons Why Decoding Internal Comms Is Essential    

Office table with employees working on different devices

In today's fast-paced, ever-changing world, effective internal communications (IC) play a crucial role in the success and well-being of organizations. Here, we highlight the top 10 reasons why internal communications have become vital — with real-world examples of how companies have solved these issues — and show how Sparrow Connected can support your organization in these efforts.    

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Why Your Retail Company Culture Sucks and Ways to Fix It     

Female retail worker standing in front of shelves of shoes looking frustrated

Many retail companies struggle with maintaining a positive company culture that fosters engagement, productivity, and job satisfaction. A toxic work environment can lead to high turnover rates, low morale, and decreased revenue. One key element of a healthy company culture is effective internal communications. 
In this blog post, we explore why your retail company culture may be suffering and how improving internal communications can help. 
  

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Why Insurance Company Employees Ignore Internal Communications     

Two business people looking at a tablet and laptop

Effective internal communications are vital for insurance companies to ensure a unified workforce, align goals, and drive productivity. However, it can be frustrating when employees consistently ignore your internal communications efforts. 

In this blog post, we explore the reasons behind this phenomenon and provide actionable solutions to help insurance companies overcome the challenge of employee disengagement. 

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Why Oil, Gas, and Energy Companies Must Enhance Internal Comms in 2024      

Smiling woman wearing white hard hat and saftey vest

In the oil, gas, and energy industry, effective internal communications play a pivotal role in driving success, fostering collaboration, and adapting to industry shifts. As we journey into 2024, it has become increasingly critical for companies in this sector to prioritize and improve their internal communications strategies.   

In this blog post, we explore the reasons why enhancing internal communications is imperative for oil, gas, and energy companies in 2024 and how Sparrow Connected can assist in this journey. 

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Why It's Time for Municipal Internal Comms to Rely Less on IT       

Aerial view of team four people working in modern office

Over the years, municipal internal communications teams have come to rely heavily on IT support and infrastructure to drive their communication initiatives. While IT plays a crucial role in enabling effective communication, it's important to understand the downsides that can arise from an over-reliance on IT. 
 

In this blog post, we will explore the potential pitfalls of relying too heavily on IT in municipal internal communications and discuss how finding a balance can lead to more efficient and effective internal communication strategies. 

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5 Key Steps to Overcome the Employee Experience Divide       

Employees Working together in a team

Employee experience (EX) is undoubtedly a complex equation that leaves many companies on edge. Not only does it outline an employee's journey, but it also touches on the effectiveness of internal communication, productivity, talent retention, and profitability. With the landscape of work changing, businesses must definitively confront these challenges.   

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The Hidden Power of Internal Communication: Negotiation Tactics        

Employees Negotiating with one another

The success of internal communication hinges on strong negotiation skills. It's a key component often overlooked in job descriptions for internal communicator roles. Today, we are not just pointing out the missing piece but understanding how mastering negotiation can really move the needle in our field.  

Interacting with colleagues and stakeholders, influencing decisions, creating trust, understanding audiences, strategizing difficult conversations and persuading people are all part of an internal communicator's day. Each of these tasks requires the ability to negotiate effectively. However, traditional negotiation methods may not always get the job done, primarily because they tend to overlook the undercurrent of successful negotiation - the psychology of communication. 

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Amplify Your Impact: 10 Ways Internal Communicators can Bolster Their Influence 

Internal Comm team engaged in a discussion

The global crisis has propelled internal communicators to the strategic core of organizations. However, a more prominent role doesn't automatically confer influence. In fact, 40% of internal communicators feel their role is falling further down the list of organizational priorities. To fortify your influence as an internal communicator, consider these ten strategies, each capable of being supported by the Sparrow Connected platform. 

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The Power of Effective Internal Comms: Lessons from Retail Industry Giants  

People at coffee shop

Large and successful retail companies understand the importance of fostering transparent and open lines of communication within their organizations.      

In this blog post, we will explore notable examples of big retail companies that have excelled in their internal communication strategies, providing valuable insights and lessons for business leaders aiming to enhance their own internal communications.

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The High Cost of Poor Internal Comms in the Oil, Gas, and Energy Sector  

Close-up of construction engineer using tablet

Nowadays effective internal communication in the world of the oil, gas, and energy sector is more than just a nice-to-have - it's a critical component of success and safety. Unfortunately, there have been real-life incidents in the industry that serve as stark reminders of the devastating consequences that can arise from poor or lack of internal communications.   

In this post, we delve into some notable incidents in the oil, gas, and energy sector where inadequate internal communications played a significant role, and explore the lessons we can learn from them to prevent such mishaps in the future. 

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6 Tips for Creating Engaging Internal Newsletters for Insurance Companies   

Laughing businesswoman working in office with laptop

As corporate communications professionals, we know that internal newsletters are a critical tool for keeping employees engaged, informed, and connected within an organization. However, many insurance companies struggle to create newsletters that capture the attention of their internal communications teams. 

To help you overcome this challenge, we share six powerful tips for creating engaging internal newsletters specifically tailored for insurance companies. 

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A Study on the Transformative Effects of Internal Comms Enhancements in Municipalities    

Woman in Blue Suit Jacket

Many retail companies struggle with maintaining a positive company culture that fosters engagement, productivity, and job satisfaction. A toxic work environment can lead to high turnover rates, low morale, and decreased revenue. One key element of a healthy company culture is effective internal communications. 

In this blog post, we explore why your retail company culture may be suffering and how improving internal communications can help. 

Read the Article

Why Employees Ignore Internal Communications: Issues and Solutions     

Employees Ignoring Communicating with one another

In any business, irrespective of the industry, internal communication is far more than just a buzzword; it's a crucial pillar that holds together all operations and fosters a sense of unity and purpose within the workforce. It helps to align everyone towards shared goals, bolsters productivity and collaboration, and cultivates an engaged and informed employee base.     

But what happens when the employees start ignoring these communications intended to connect? This challenge is faced by business leaders across every sector, from tech startups to established manufacturing giants, nonprofits to service-based corporations. It's an issue that has vital implications, directly impacting employee morale, efficiency, and overall organizational success.  

In this article, let’s explore the reasons behind this phenomenon and provide actionable solutions to help you overcome the challenge of employee disengagement.   

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Make 2024 the Year for Transforming Internal Communications in Municipalities       

Big white 2024 year number with target icon inside gold magnifying glass on light blue background.

It is well-known that effective internal communication is crucial for the smooth functioning of any organization, including municipalities. As internal communications professionals in municipalities, it is imperative to prioritize improving communication in 2024 to overcome these obstacles and deliver better services to our communities.   

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4 Tips for Internal Communications in 2024: Engaging Deskless Retail Workers  

Close up portrait of happy Caucasian male worker in glasses standing in supermarket and typing on tablet.

As we move closer to 2024, retail leaders need to start planning ways to evolve their internal communication strategies to more effectively reach and engage deskless employees.  

In this blog post, we'll explore some planning tips specifically tailored for retail companies looking to improve engagement with deskless workers.

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7 Consequences of Internal Communication Breakdowns in Insurance Companies       

Sad frustrated woman in front of computer

Effective internal communication is paramount to ensure smooth operations, maintain customer trust, and uphold the integrity of the company in the dynamic landscape of the insurance industry. Unfortunately, communication breakdowns can happen, leading to a cascade of challenges that may impact both employees and clients. Let's explore some common scenarios where internal communication can falter within insurance companies and the potential repercussions. 

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Optimizing Collaboration between IC and HR: 4 Fundamental Strategies       

HR and IC Employees having a meeting

The rapidly evolving workplace environment presents HR leaders with a plethora of challenges, from recruiting skilled personnel and mitigating attrition to nurturing effective managers and promoting employee engagement.  

Augmenting these objectives is the need to validate ROI on workforce-focused initiatives and navigate dispersed work structures. Today's HR leaders are called to embrace strategic roles more than ever to foster lasting business success. Here's a review of three game-changing strategies that can thrust HR efforts into a new level of efficacy, all made possible by the Sparrow Connected platform.    

Aligning these units can augment employee engagement, leading to improved organizational efficiency. Here are four strategies for more effective Internal Communications and HR collaboration. 

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How to Battle Fake Internal News in Your Organization       

Fake News Displayed over a Newspaper

Drawing parallels between external fake news and internal rumour mills in organizations can provide compelling insights. It's no secret that these internal inaccuracies arise from a multitude of sources – personal agendas, false narratives despite honest intentions, made-up stories filling information voids, rampant yet baseless rumours, and the notorious "Broken Telephone" phenomenon.  

This relentless churn of rumour and misinformation could wreak havoc on employee morale and productivity. It's vital for Internal Communication professionals to be equipped with effective strategies to identify and counterbalance this “internal fake news.” 

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BLOG POST TAGS: Comms Strategy Internal communications Internal Comms monthly insights wrap up roundup

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