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Julie Ford

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Supporting Municipal Staff Mental Health & Wellness

In municipalities, employeemental health and wellness is increasingly becoming a focal point, as both desk-based and deskless staff face unique stressors.

Engage Municipal Deskless Workers with Internal Comms Strategies That Work

In municipal operations, deskless workers—such as public works teams, first responders, and sanitation workers—play a vital role in delivering essential s...

5 Proven Strategies to Improve Municipal Internal Communications

Effective internal communication is crucial for any organization, but municipalities face unique challenges.

How Municipalities Can Engage Deskless Workers with a People-First Approach

Municipalities play a crucial role in keeping communities running smoothly, from maintaining infrastructure to ensuring public safety.

Engaging Municipal Workers with Proven Strategies from Real Municipalities

Municipalities rely on a diverse workforce, from office staff to field employees, making effective communication essential to engagement.

30 New Business Terms Every Internal Comms & HR Pro Needs to Know

As internal communications (IC) and HR professionals continue to navigate the evolving workplace, new business terms have emerged in response to changes l...

Dangers of Ineffective Internal Communications in the Oil and Gas Industry

Miscommunication or breakdowns in internal communications of an oil & gas company can have catastrophic consequences, including safety risks, environmenta...

Tips for Engaging Gen X Municipal Deskless Employees

Engaging Gen X municipal deskless employees, who often work in roles like public safety, utilities, and public works, requires a tailored approach to meet...

The Impact of Internal Comms on Retail Customer Service

Strong communication channels ensure that employees are well-informed, engaged, and prepared to deliver exceptional service.



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